First and foremost, we take the highest precautions to protect you and your data. As a leader in the bill pay industry our business depends on this. This is not something we take lightly and we want to protect your data from any would be hacker.
So you know, we always follow standard PCI compliant security protocols. We host all of our data on Azure servers which is owned and operated by Microsoft. We do not host at your local data center or on site but with one of the largest and most secure data hosting services in the world. Microsoft also uses the highest levels of data encryption and security protocols available. You may be interested to know that you can always go to https://www.ssllabs.com to check a website’s security rating. Right now our rating is an A and we check this frequently to make sure that we are always using the best practices. You may find it interesting to know that Wells Fargo, Chase and Bank of America all have a worse security rating than us and are still able to pass the banking CPI compliance standards. We only state this to let you know we keep on top of the banking industry protocols. These financial institutions are very secure and take security seriously and we bank with them and trust them completely.
The above concerns address our standard data encryption and storage. We have now moved into the data aggregation industry where you can connect your accounts with our systems such that you have access to all your data in one place. This will help us monitor your balances and your payments to make sure everything is running as expected, taking more of the work from you so that you can enjoy your life. This data is very important to keep safe and secure as this is the log in information to your bank accounts and to your credit cards. So you will be happy to know that we do not host or store any of this data, even though our security systems and protocols would permit us to do so. Instead we have integrated with Finicity. Founded in 1999, Finicity aggregates billions of dollars’ worth of transactions each year for customers in all 50 U.S. states and throughout the world. Finicity has over 16,000 developed data sources with financial institutions (banks, credit card companies, and investment firms). Since our founding, Finicity has made the security and protection of your data top priority by using state-of-the-art physical, technological and procedural security safeguards…similar to those used by the major financial institutions (banks, credit card companies, trading firms). Rest assured that Finicity will keep your data private, secure and protected. Finicity, is the only company that Intuit / QuickBooks has approved for data aggregation and has partnered with to send clients to http://finovate.com/intuit-developer-group-drops-financial-data-apis-partners-finicity-ease-transition/. Finicity is the one that host and store all of your critical data, we are only able to have access to your transaction information such as balances, payments, due dates, interest rates, etc. If you would like to know more about their data security, please visit them at https://www.finicity.com/security/.
Should you have any other concerns regarding our security measures please let us know. We welcome your feedback and are always looking for ways to better serve you.